Shipping Information

local_shipping

Free shipping on orders over $25. We ship every order from our home base in Salem, Oregon within 1–2 business days. Most orders arrive in 2–5 business days.

Shipping Rates

Order Total Shipping Cost Delivery Time
$25 and over FREE 2–5 business days
Under $25 $7.99 flat 2–5 business days
Need it faster? $14.99 (Priority Mail upgrade) 1–3 business days

Every one of our party kits qualifies for free shipping.

How Long Will It Take?

We ship USPS Ground Advantage from Oregon. Delivery time depends on how far you are from the West Coast:

Where You Are Delivery Time
Oregon & Washington 1–2 business days
California, Idaho, Nevada 2–3 business days
Southwest & Mountain States 3–4 business days
Midwest & Texas 4–5 business days
East Coast & Southeast 5 business days
Alaska & Hawaii 5–7 business days

Delivery estimates are business days (Monday–Friday) after your order ships, and don’t include weekends or postal holidays.

Holiday Shipping Deadlines

Party supplies have a deadline — here’s when to order so your decorations arrive in time to set up. These dates already include our 1–2 day packing time.

Oct 31, 2026

Halloween

Where You Are Order By (Standard) Order By (Priority)
West Coast Friday, Oct 23 Tuesday, Oct 27
Mountain & Midwest Thursday, Oct 22 Monday, Oct 26
East Coast & South Tuesday, Oct 20 Friday, Oct 23
Alaska & Hawaii Friday, Oct 16 Thursday, Oct 22
Dec 25, 2026

Christmas

Where You Are Order By (Standard) Order By (Priority)
West Coast Friday, Dec 18 Monday, Dec 21
Mountain & Midwest Wednesday, Dec 16 Friday, Dec 18
East Coast & South Monday, Dec 14 Thursday, Dec 17
Alaska & Hawaii Thursday, Dec 10 Tuesday, Dec 15

December is the postal service’s busiest month. Delivery times can run longer than usual, so we’ve built in extra cushion above — and we still recommend ordering a few days earlier than these dates if you can.

Dec 31, 2026

New Year’s Eve

Where You Are Order By (Standard) Order By (Priority)
West Coast Monday, Dec 21 Wednesday, Dec 23
Mountain & Midwest Friday, Dec 18 Tuesday, Dec 22
East Coast & South Thursday, Dec 17 Monday, Dec 21
Alaska & Hawaii Tuesday, Dec 15 Thursday, Dec 17

Planning both Christmas and New Year’s? Order together before the Christmas deadline — one box, one delivery, and it’s still free over $25.

The postal service doesn’t deliver on Thanksgiving (Nov 26), Christmas Day (Dec 25), or New Year’s Day (Jan 1). We’re closed those days too.

Shipping Help

Frequently Asked Questions

Tap any question to see the answer. Have a different kind of question? Visit our full FAQ page.


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When will my order ship?

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We pack and ship orders within 1–2 business days. Orders placed on weekends or holidays go out the next business day. You’ll get a tracking email the moment your label is created.


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How do I track my package?

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You’ll get an email with a USPS tracking number as soon as your label is created. Tracking can take a few hours to start updating after you receive it — that’s completely normal.


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Do you ship to Alaska and Hawaii?

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Yes! We ship to all 50 states, and the same free shipping over $25 applies. Allow 5–7 business days for delivery.


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Do you ship internationally?

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Not right now — we currently ship within the United States only. We’re working on it, so check back.


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Do you ship to PO Boxes?

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Yes. We ship USPS, so PO Boxes, APO and FPO addresses all work just fine.


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Can I get free shipping on a single item?

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Free shipping kicks in at $25. Our party kits all qualify on their own. If you’re buying a few smaller items, adding one more usually gets you over the line — and it’s almost always cheaper than paying the $7.99.


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What if I order more than one kit?

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Great news — we combine everything into one box whenever we can, and shipping is still free. No extra charge for multiple items.


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My package says delivered but I don’t have it

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Check around your porch, mailbox, and with neighbors first, and give it 24 hours — carriers sometimes scan a package early. If it still hasn’t turned up, contact us and we’ll help you track it down.


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What if my order arrives damaged?

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We’re sorry! Send us a photo within 7 days of delivery and we’ll send a replacement or refund you. You won’t need to ship the damaged item back.


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Can I change my shipping address?

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Contact us as soon as you can. If your order hasn’t shipped yet we can usually update it. Once a label is printed we can’t reroute it.


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Do you offer local pickup?

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Not at this time — all orders ship via USPS.

Still have a question?

Get in touch and we’ll get back to you within one business day. We’re a small team in Salem, Oregon and we’re happy to help.


mail Contact@Party-Starts.com